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The American Telephone and Telegraph Company (AT&T for short) has a long history dating back to Alexander Graham Bell.
In recent history, the company was known as SBC Communications after the government break-up of the original AT&T in 1983.
DIRECTV representatives stated that I was an UVerse customer and transferred me back to the UVerse section.
All representatives stated they didn’t have any record of an active DIRECTV account for me.
My account was sent to a collection agency stating I have an outstanding balance of 6.55.
The erroneous outstanding balance was created by AT&T billing errors when my Direc TV & AT&T account was combined.
I did my due diligence, so I thought, to bundle services in order to keep my beloved Direc Tv and unfortunately since August, I have had a NIGHTMARE on my hands!
She stated that I was only without cable-TV service for 2 weeks according to their records.
She stated that AT&T would not remove the early termination fees.
The company current serves over 100 million mobile customers. I paid per month for AT&T landline phone and I paid 0 per month for Direc TV cable with HBO. I was quoted a total price of 9.96 per month with tax for AT&T internet, phone service for .99 (Advertised price), and Direc TV Family Package with HBO only for .97(Advertised price).
I was an AT&T landline customer for 37 years with a sterling payment record. AT&T phone installation cost was and would be paid in 3 equal installments (/month) attached to my cable bill.
SBC purchased AT&T in 2005 and took on their brand, logo and marketing for the entire company. In 2008, the AT&T corporate office moved from San Antonio to Dallas. On June 8, 2017 Christine (Employee#KM5655) a DIRECTV representative offered me a DIRECTV family package.