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Watson boosted company spirit by encouraging any employee with a complaint to approach him or any other company executive – his famed Open Door policy.

IBM's first experiments with computers in the 1940s and 1950s were modest advances on the card-based system.2 executive at the National Cash Register Company (NCR), Thomas J. Watson became General Manager of CTR in 1914 and President in 1915.By drawing upon his managerial experience at NCR, Watson quickly implemented a series of effective business tactics: generous sales incentives, a focus on customer service, an insistence on well-groomed, dark-suited salesmen, and an evangelical fervor for instilling company pride and loyalty in every worker.After winning the government contract, and completing the project, Hollerith was faced with the challenge of sustaining the company in non-Census years.He returned to targeting private businesses in the United States and abroad, attempting to identify industry applications for his automatic punching, tabulating and sorting machines.

The companies that were amalgamated to form CTR manufactured a wide range of products, including employee time-keeping systems, weighing scales, automatic meat slicers, coffee grinders, and punched card equipment.