Wireless network validating identity message liquidating partnership with capital deficiency
I am being told that I don't "qualify" because I am not "old" enough, don't have kids, and most likely not a friggin illegal alien.
I am now totally destitute trying to get some help from the State (Massachusetts) and the Government.
I've dropped it several times, so I'm wanting to get another similar phone. Personally, I would call them in advance prior to purchasing a phone on my own to verify that it will work, and definitely try to get a transcript of that conversation. Oh yeah, one more thing, the obvious lesson learned. Well, about that Virgin Mobile-packaged Kyocera Hydro Reach I bought off e Bay, it will not work on AW's network. You can't buy it new anywhere except some folks peddling it on e Bay, and that is too "new". Oh, and to top off what a complete screw-up AW is, the sweet New Delhian suspended my service, as if I had lost my phone. I clearly explained that my phone (an older VM Samsung pay Lo) and service were fine, but the battery was no longer holding a lasting charge, hence the need for another phone.
This statement is in the AW FAQs:"The ZTE Quest is the recommended compatible Android smartphone that can be used on Assurance Wireless at this time. The friendly yet difficult to comprehend rep promised to send me a phone, a smart phone, to arrive within 7-10 days. Fortunately, I was able to restore it online.ughhhh!!!
With all the crap Assurance gives almost everyone, who can we complain to about them! It really is annoying how inconsistent they are with respect to what phones are compatible.
After 3 crap phones, I bought my own which was compatible. Kyocera Contact.... on clearance at the time from Kmart..- phone. And since they discontinued pay Lo, it has become even more ambiguous. We're talking about a phone that is already yesterday's trash.
Assurance has very limited, and unpublished, phones that are compatible (or at least that they are willing to activate).